Privacy Overview

At EnergyxMesh, we understand that managing your finances requires trust. This privacy policy explains how we collect, use, and protect your personal information when you use our budget control platform and educational resources.

This policy applies to all users accessing energyxmesh.com and our related budget management services. By using our platform, you acknowledge that you have read and understood how we handle your personal information.

Information We Collect

We collect several types of information to provide you with effective budget control tools and personalized financial education. Understanding what we collect helps you make informed decisions about using our platform.

Automatic Data Collection

Our platform automatically collects certain technical information when you visit energyxmesh.com. This includes your browser settings, screen resolution, and interaction patterns with our budget tools. We use cookies and similar technologies to remember your preferences and improve your experience.

For users in Argentina, we collect this information in accordance with local data protection regulations and ensure all automated collection serves legitimate business purposes related to improving our financial education services.

How We Use Your Information

Your information enables us to provide personalized budget control tools and relevant financial education content. We use your data responsibly and only for purposes that directly benefit your experience on our platform.

Platform Functionality

• Creating and maintaining your personalized budget dashboard
• Generating spending insights and financial trend analysis
• Providing progress tracking for your financial goals
• Customizing educational content based on your budget categories

Service Improvement

• Analyzing how users interact with different budget tools to improve functionality
• Identifying common financial challenges to develop better educational resources
• Testing new features with user groups to enhance overall platform effectiveness
• Optimizing platform performance across different devices and browsers

Communication

We send account-related notifications, educational content updates, and important platform announcements. You can control communication preferences through your account settings and unsubscribe from non-essential emails at any time.

Information Sharing and Disclosure

EnergyxMesh operates on a principle of minimal data sharing. We only share your information in specific, limited circumstances that directly support our services or when legally required.

Service Providers

We work with trusted technology partners who help us maintain platform security, process payments, and provide customer support. These partners include:

• Cloud hosting providers for secure data storage
• Email service providers for account notifications
• Analytics tools for platform improvement (with anonymized data)
• Customer support systems for user assistance

All service providers sign strict confidentiality agreements and can only access information necessary to perform their specific functions. They cannot use your data for their own purposes or share it with other parties.

Legal Requirements

We may disclose your information when required by Argentine law or other applicable legal processes. This includes responding to valid legal requests from government authorities, court orders, or regulatory investigations.

Business Transfers

In the unlikely event that EnergyxMesh undergoes a business transition such as a merger or acquisition, user information may be transferred as part of business assets. We would notify users via email and platform announcement before any such transfer occurs.

What We Never Share

• Your specific budget details or spending patterns with advertisers
• Personal financial information with data brokers
• Individual user profiles with marketing companies
• Account access credentials with any third party

Your Privacy Rights

You have comprehensive rights regarding your personal information on EnergyxMesh. Understanding and exercising these rights helps you maintain control over your data and privacy.

Exercising Your Rights

To exercise any of these rights, contact our privacy team at help@energyxmesh.com with "Privacy Request" in the subject line. Include your account email address and specify which right you want to exercise.

We respond to privacy requests within 30 days for users in Argentina, in compliance with local data protection laws. For complex requests requiring additional verification, we may extend this period and will notify you of any delays.

Account Settings Control

Many privacy preferences can be managed directly through your account dashboard. You can update personal information, adjust communication preferences, download your data, or deactivate your account without contacting support.

Security Measures and Data Protection

Protecting your financial information is our highest priority. EnergyxMesh employs multiple layers of security to safeguard your personal and budget data against unauthorized access, alteration, or disclosure.

Technical Safeguards

• End-to-end encryption for all data transmission and storage
• Multi-factor authentication options for enhanced account protection
• Regular security audits and vulnerability assessments
• Secure data centers with physical access controls
• Automated monitoring systems for suspicious activity detection

Operational Security

Our team follows strict security protocols including background checks for employees with data access, regular security training, and principle of least privilege for system access. We maintain detailed access logs and conduct quarterly security reviews.

Data Backup and Recovery

Your budget data is automatically backed up to secure, geographically distributed servers. In case of technical issues, we can restore your information without data loss. Backup systems use the same encryption standards as our primary databases.

Incident Response

If a security incident affects your data, we will notify you within 72 hours via email and platform notification. Our incident response plan includes immediate containment, investigation, and remediation steps to protect affected users.

Data Retention and Deletion

We retain your information only as long as necessary to provide our budget control services and comply with legal obligations. Different types of data have specific retention periods based on their purpose and legal requirements.

Active Account Data

While your account remains active, we maintain your budget information, learning progress, and account preferences to ensure consistent service. You can update or delete specific information through your account settings at any time.

Inactive Account Policy

If you don't log in to EnergyxMesh for 24 months, we consider your account inactive and send email notifications about potential data deletion. After 36 months of inactivity, we permanently delete your account data unless you reactivate your account.

Deletion Timeline

• Budget data and financial information: Deleted within 30 days of account closure
• Personal profile information: Removed within 60 days of deletion request
• Usage analytics: Anonymized within 90 days, deleted after 2 years
• Customer support records: Retained for 3 years for quality improvement

Legal Retention Requirements

Some information may be retained longer when required by Argentine financial regulations or for legitimate business purposes such as fraud prevention, legal compliance, or dispute resolution. We maintain clear records of retention reasoning and delete information as soon as legally permissible.

International Data Transfers

EnergyxMesh primarily stores and processes data within Argentina and regional data centers. When international transfers are necessary for platform functionality, we ensure appropriate safeguards protect your information.

Transfer Safeguards

Any international data transfers occur under strict contractual protections including:

• Adequacy decisions recognizing equivalent privacy protection
• Standard contractual clauses with binding privacy obligations
• Certification schemes ensuring ongoing compliance monitoring
• Regular audits of international partners and service providers

Regional Data Storage

For users in Argentina, your primary budget data remains stored within the country or regional data centers with equivalent privacy protections. International transfers are limited to necessary technical operations like content delivery networks or security monitoring.